Spanish Speaking Service desk coordinator needed

MA-Westborough, Service desk Engineer – L2 – Exp – 3-5 years- Bilingual- Native spanish Responsibilities The Service Desk Engineer is the entry point into the Service Desk via phone, E-mail, Chat or call handling systems and is responsible for call-logging, qualification, resolution, ticket tracking and end-to-end ticket management. The Service Desk Engineer is expected to resolve all issues which can be resolved