Service Desk -SD Coordinator

VA-Winchester, Title: Service Desk -SD Coordinator Location: Winchester, VA/Vienna, VA/Pensacola, FL Duration: Long term Responsibilities • Perform assigned tasks/activities of Service Desk/Help Desk/Tech Support • Provide day-to-day support for the execution of the Service • Respond to internal Service inquiries or requests for assistance; troubleshoot and resolve issues; escalate to higher level staff or manag