Lead Desktop support / Service Desk Lead

DE-Wilmington, Service Desk Lead Wilmington, DE 6+ Months Your role is to lead IT Service Desk operations in North America, managing a small team of Service Desk Agents. Able to develop a strong culture of continuous improvement within the team that represent the frontline of the IT organization. Experienced in IT Service Management, you will manage day to day operations of a global service desk and lead IT proj