Help Desk Specialist - Part-Time On-Call

MD-Naval Air Station Patuxent River, ECS is seeking a Help Desk Specialist - Part-Time On-Call to work in our Patuxent River, MD office. Job Description: Tier 1 specialists serve as the entry point for NAVAIR customers by receiving, recording, resolving and/or escalating requests for service. Tier 1 specialists follow all documented processes and procedures related to call handling, call escalation, data capturing, closure and follow