Customer Service Supervisor (CALL CENTER)

NY-Hauppauge, TITLE: Customer Care Coordinator Supervisor KEY JOB FUNCTIONS: Identifies problems and works out effective actions Communicates all unresolved problems to office manager Answers incoming phone calls and routes calls to appropriate party Takes and follows-up on orders from patients/clients/referrals Maintains open communications with patients/clients/referrals Responds to patient/client questions a