Associate OneSouce Service Support Specialist

PA-West Point, Shift Days: Monday - Friday Shift Hours: 8:30 am - 5:00 pm Purpose The purpose of this position is to help ensure complete customer satisfaction by providing first level non-technical and basic technical support to customers contacting OneSource Support Services via telephone, email, portal or other electronic system. Key Responsibilities Identify & Respond to Customer Inquiries. Acknowledge the c