How ‘last-mile’ services and shared mobility can streamline the delivery business

COVID-19-Lockdown-Stay home-Physical distancing-Online shopping-Demand for delivery. The above set of words sum up most of 2020. With the physical world of retail becoming less accessible, the convenience of online shopping has made the former even less attractive and has driven consumers to expect on-demand delivery for almost everything (if not all) they need. As per the World Economic Forum & a report from IBM, E-commerce was projected to grow by nearly 20% in 2020 (if not more