Why Zoom became so popular

Illustration by Alex Castro / The Verge Seemingly everyone knows about Zoom now: parents, co-workers, friends, grandparents, and neighbors. The videoconferencing software company that went public last year is having a moment during the pandemic. People have flocked to the service to keep up with friends, build digital clubs, and even host weddings. However, in this time of immense growth, researchers and journalists have scrutinized the app and found multiple security and privacy risks. People