Why every college campus needs a chatbot

Dropping a child off at college is a stressful experience. I should know — I dropped off one last week and another today. It’s confusing because everything is so new, your child (who is actually a young adult, how did that happen?) is anxious, and you usually have to settle up on your finances.
This situation happens to be ideal for a chatbot, because the administrative staff is way too busy to handle questions in person or by phone. There might be someone directing you in the parkin