Why chatbots need a ‘dominant design’

GUEST: If there’s one thing you can say about chatbots, it’s that there’s a lot of buzz surrounding the phenomenon.
There’s an excitement in the air that hasn’t been around for some time. The pending bot revolution also comes at the right time. Even with the success of Pokémon Go in mind, there seems to be a case of app fatigue. The cure just might be bots. But who knows? I don’t, because I cannot predict the future. However, I can look into the past. T