Why botsters need to get a CLU

GUEST: My recent bot manifesto warned that bots better smarten up fast, admonishing our current bot generation for being not only dull but also dumb. I said they are lacking both personality and basic natural language processing skills. However, this is clearly a more nuanced problem: Chat varies wildly from spoken language. In fact, chat is a unique IM-based dialect consisting of slang, abbreviations, shortcuts, and emojis that are purpose-built for mobile devices to save time typing.
To help,