What do users really want, bots or apps?

GUEST: Technology is a fancy word to making the future a better — well, at least a less complex place to live.
The internet, then web applications, then apps, now bots. Apps are old news now, and bots and AI seem to be the next big thing. The dream of the independent developer building a business in the app store is over. Bots are taking over, and why won’t they? Simplicity? Check. Cost efficiency? Check. Time efficiency? Double check. They are the latest technology, and on