Uber’s public Q&A with drivers was a disaster

Ride hailing giant Uber today trotted out Jeff Jones, its ride sharing president, in a public Facebook Q&A to try and address driver complaints. Given Uber’s reputation of late and its complicated and messy history with drivers, the session did not go over all that smoothly. In total, Jones answered only 12 questions on his public Facebook post. Two of those questions came from people wondering whether the session was live, while another involved Jones replying with “hey” t