Uber’s new in-app chat will help you avoid exchanging creepy texts with your driver

It was always a bit weird to wait for your Uber driver and then suddenly receive a text from an unknown number. “Where are you?” Often the driver would skip the anonymous text altogether and just honk their horn until you got the hint. (Literally while I’m writing this, a black car driver is leaning on their horn outside my apartment.) Like all tech companies desperately trying to smooth out modern life’s rough edges, Uber has a new solution: in-app messaging.
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