The teacher is the new engineer: Inside the rise of AI enablement and PromptOps

As more companies quickly begin using gen AI, it’s important to avoid a big mistake that could impact its effectiveness: Proper onboarding. Companies spend time and money training new human workers to succeed, but when they use large language model (LLM) helpers, many treat them like simple tools that need no explanation. This isn't just a waste of resources; it's risky. Research shows that AI has advanced quickly from testing to actual use in 2024 to 2025, with almost a third of companies