The problem with COBOL

Photo by Cynthia Johnson/The LIFE Images Collection via Getty Images/Getty Images It’s been two weeks since Verge politics reporter Makena Kelly dove into the IT tangle that has taken down unemployment insurance systems across the country. Since then, another 4.4 million people have filed claims — bringing the total to more than 20 million people since mid-March — and the situation has hardly improved. Some people report having to call hundreds of times before getting through,