The dataset snowball effect: How AI is changing SaaS

GUEST: From machine learning-powered fraud defense on Shopify to Salesforce’s Einstein, over the past couple of years, SaaS industry leaders have invested heavily in artificial intelligence R&D and have rapidly acquired AI companies to give themselves a lead over the competition.
Thanks to cloud computing services democratizing access to AI, we may be on the cusp of a new age when emerging SaaS providers begin to roll out AI applications that really solve problems for consumers.
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