The benefits of messaging and chatbots for users and developers

GUEST: The rise of the messaging app has been faster and greater than everyone’s expectations. Six out of the top 10 mobile apps are now messaging apps, and messaging dominates all other apps in terms of sessions, according to the Kleiner Perkins’ 2015 Internet Report. And it doesn’t end there. Major free chatting software is turning into something even bigger — showing up as portals, platforms, and even operating systems.
This is because the potential for messaging as a