28-04-2020 17:00 via feedproxy.google.com

Spark fast follows with a $25M Series B round into customer success platform Catalyst

The world has been turned upside down the past few weeks, but one lesson of business remains as important as ever: treating your customers well is the best avenue to future business strength, particularly at a moment of extreme stress.
As businesses come to terms with the economic crisis underway, executives are moving resources from customer acquisition to customer retention — and that’s proving very lucrative to startups that service the customer success market.
Case in point: New
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