Salesforce’s Einstein AI debuts bot platform for businesses

Salesforce announced plans today to bring automated bots to its Einstein AI platform. The bots, which can include conversational AI for natural language interactions, will be deployed on apps and websites to give businesses the ability to deliver services to customers.
“Initially, Einstein bots can be deployed on websites and in mobile apps via our Live Agent chat solution. In the future, Einstein bots will extend to real-time mobile messaging channels,” Salesforce’s senior dir