Salesforce created an algorithm that automatically summarizes text using machine learning

This year, people are expected to spend more than half their day reading e-mail, articles, or posts on social media, and it’s only going to get worse. To help solve this problem, researchers at Salesforce have developed an algorithm that uses machine learning to produce “surprisingly coherent and accurate” summaries according to MIT Technology Review.Automatic summarization would be a particularly useful technology for Salesforce, which produces a variety of customer-service fo