NYC tenants successfully argue for right to a physical key over a smart lock

Residents of a New York City apartment block have successfully forced their landlord to provide them with physical keys after a smart lock was installed on the building’s lobby door. CNET reports that a physical key has been designated as a “required service” that the landlord is obligated to provide as a result of the settlement.Following the installation of the Latch-branded smart lock last September, five tenants sued their landlord, arguing that the use of the smart lock a