Let’s be honest: Chatbots kind of suck (for now)

GUEST: Let’s be honest. Chatbots, in their current state, aren’t that great.
They’re basically nothing more than glorified IVR systems. A viable chatbot solution without shortcomings doesn’t exist today, and the chatbots that exist are far from self-sufficient. The various solutions are either too simple to add any real value or too difficult to maintain. Without the development of an efficient, low-maintenance and easily integrable solution, chatbots will have limit