Jeff Bezos is no longer relentlessly focused on customer satisfaction

“We’re not competitor obsessed, we’re customer obsessed. We start with what the customer needs and we work backwards,” Jeff Bezos, previously. | Laura Normand / The Verge The fallout from the non-endorsement of Kamala Harris at The Washington Post is here: more than 200,000 canceled subscriptions, NPR reports. This is about 8 percent of the paid subscriber base, and the number of cancellations is still growing.
To put that in perspective, in an Oct. 15th story about Post