Is automated flying the future of air travel?

The airline industry is investing heavily in pilotless planes, but should it be fixing existing systems first?   The holidays bring that familiar mixture of anticipation and dread that comes with traveling at the busiest time of the year. And this year passengers have even more reason to feel trepidation as they head out to the airport, even if they’re not flying with United. Hundreds of American Airlines passengers recently discovered that a computer glitch had jeopardized their hol