If there are no APIs, there are no chatbots

GUEST: Many in technology paint a rosy future for conversational user interfaces (CUI) — and rightly so.
There are many use cases where chatbots, as an example of CUIs, have the promise to make things easier for us, especially when it comes to consumer-to-business communication or conversational commerce. After all, who in 2016 wants to download an app for every new vendor they do business with?
At the end of the day, technology advancement is all about saving time or making things easier.