How chatbots can help small business

GUEST: In case you haven’t noticed, the bots aren’t coming — they’ve already arrived.
For ordering tacos, hailing an Uber, or even helping with your healthcare, chances are there’s a chatbot residing in your messaging app of choice, whether that’s Facebook Messenger, Slack, or WeChat.
Chatbots aren’t just for big name tech brands and retail — small businesses stand to gain plenty from them, as well. And it’s not just about main