Goldman Sachs: ‘Bots’ is a buzzword

“Bots” has become a buzzword.
Anyone near the fledgling industry would probably have agreed this was true for some time now as bots, artificial intelligence (A.I.), and conversational commerce combine to form a hurricane of hype.
Last Friday, Goldman Sachs joined the chorus of voices calling bots overexposed — in this video explanation of bots, part of the company’s Buzzwords series. Other buzzwords, according to Goldman Sachs: “machine vision,” “at