Facebook launches Messenger Platform 2.3 with web chat plugin customization

Facebook today introduced additional ways to customize Messenger conversations taking place on websites — like the ability to add a persistent menu and incorporate more user information. Messenger Platform can be used to deploy automated bots that accept payments, deploy AI for natural language interactions, and exchange messages with humans and bots associated with a Facebook page.
Customer chat plugin customization first began earlier this month with the ability to change text and logo c