Examining the data on chatbot retention

GUEST: What’s a good retention metric for bots?
At my company Dashbot, we’ve processed nearly 2 billion messages in the past 11 months. It took 10 months to process the first billion, and we’re on pace to process the second billion in about six weeks.
We took a look at the retention data across bots on our platform.
We used the same definition Localytics used when reporting on Mobile App Retention. For 30-day retention, we counted users who come back at any point within the 30