Enterprise bots are only as effective as the humans who train them

GUEST: Whether it’s self-driving cars, robotic hotel concierges, or Amazon’s intelligent delivery drones, it’s easy to see why business leaders are aflutter about the promise of artificial intelligence. Here’s what most don’t realize: As exciting as AI and its potential may be, it’s only as good as the data and training methods used to fine tune it, and that process currently requires humans.
In other words, all AI needs human input to function successfully. A