Delivery robots scan faces and collect customer biometric data, lawsuit alleges

Two Chicago men are suing delivery robot companies Coco Robotics and Serve Robotics for allegedly collecting their biometric information without consent. The two separate class action lawsuits were filed earlier this month. Both claim that the robots' external cameras and internal LiDAR technology are used to scan and collect measurements of customers' faces and hands as they approach the devices. That data was then retained and used to train AI systems, according to the plaintiffs, and attached