Customer feedback is a development opportunity

Kyle Lomeli ContributorShare on Twitter Kyle Lomeli is the CTO and a founding engineer at CarGurus.com.Online commerceaccounted for nearly $518 billion in revenue in the United States alone last year. The growing number of online marketplaces like Amazon and eBay will command 40% of the global retail market in 2020. As the number of digital offerings — not only marketplaces but also online storefronts and company websites — available to consumers continues to grow, the primary challe