13-12-2016 19:26 via feedproxy.google.com

CRM sucks, but voice, messaging, AI, and $15 million could make it better

Every company loves CRM. Every sales rep hates it. Former Salesforce executive and current Tact CEO Chuck Ganapathi thinks the solution is a virtual personal assistant, driven by modern artificial intelligence.
And he’s just raised $15 million more to make it happen.
Modern customer relationship management is essential to tracking and managing a company’s revenue. The problem is that it relies on manually inputting endless reams of data, and salespeople tend to hate the&nbs
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