Conversational chatbots are yielding superior user interfaces

GUEST: It may be hard to believe all the hype out there about chatbots – if only because there’s just so darn much of it out there right now to believe. But I’m here to attest that bots are not just a fad. Based on the early returns we’ve witnessed since developing one to use with our community of sports fans, I think they truly represent a promising, transformative new interface method ready to enable users to get more out of their technology.
Of course, not all applicat