Chatbots will make a splash in the enterprise first

GUEST: I spend a lot of my time thinking about the conversational product space, working with several teams building conversational products, talking with tech leaders, and researching the bot landscape.
And yet, when an investor asked me what my favorite consumer use case in the bot space is, I could not come up with a single one I thought would go mainstream soon.
While I struggled to answer that question, I said enterprise use cases are likely to go mainstream in the conversational produ