Chatbots are the next big cybercrime target

GUEST: Chatbots are all the rage these days. And it’s no surprise, as they offer a method of frictionless, natural conversation between a brand and its customers, as well as the ability to improve the customer service experience without the need to augment expensive department staff.
At this point in time, while the “chat” part of the chatbot interaction may seem superficial, the seamless and ubiquitous interface promises to disrupt a range of technologies, including search eng