Bots promise to make enterprise software invisible

GUEST: Bots will soon transform the world of productivity tools, business workflows, and enterprise software. The change will happen incrementally, almost invisibly, until it redefines software completely. Remember the old story about boiling a frog?
Starting with mainframes and COBOL, each version of computing technology has been applied to the cause of automating, simplifying and codifying business processes. Enterprise software tools such as ERP, HR, CRM and accounting automate business workf