Affectiva CEO: AI needs emotional intelligence to facilitate human-robot interaction

Affectiva, one in a series of companies to come out of MIT’s Media Lab whose work revolves around affective computing, used to be best known for sensing emotion in videos. It recently expanded into emotion detection in audio with the Speech API for companies making robots and AI assistants.
Affective computing, the use of machines to understand and respond to human emotion, has many practical uses. In addition to Affectiva, Media Lab nurtured Koko, a bot that detects words used on cha