09-02-2018 21:48 via feedproxy.google.com

Aeromexico sees 10 times the customer engagement via chat (VB Live)

VB LIVE: AI is changing the customer service and engagement game, offering up unprecedented ways to connect with customers where and when they need you. Learn how major companies are leveraging AI to serve up hyper-personalized, emotionally resonant experiences when you join this VB Live event!
Register here for free.Chat and text messaging is increasingly the way consumers prefer to communicate with brands, says Brian Gross, VP of Digital Innovation at airline Aeromexico. And that’s why t
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