9 tips for building your first Facebook Messenger chatbot

GUEST: Chatbots are the new black in UX design. Facebook already has over 11,000 chatbots since the official announcement of chatbot support made earlier this year. The question is: Should you build a chatbot for your business?
Yes, if your goal is to create a more personalized experience with your customers without hiring additional staff. You shouldn’t be perceived just as “faceless” website or a product page. Your bot can appear as a witty and helpful assistant with act