8 surprising things I learned after testing an electric bike for a year

For a little over 12 months, I've been testing the same model of the same $4,000 electric bike, the Gazelle CityZen Speed T10. This may seem an excessive amount of time; normally, bike reviewers might spend a few hours or a day or a week in the saddle. But nothing about this review is normal. 
For one thing, it is completely non-technical. I'm not one of those gear-heads who knows or cares about drivetrains or derailleurs or torque. I'm the customer who goes glassy-eyed when the bike shop c