7 lessons from developing a voicebot using Amazon Lex

GUEST: I spent the past five months developing an AI-powered VoiceOps interface for the enterprise. Since Amazon Lex wasn’t available at the time, my team open-sourced the project. We successfully launched it into production in February; it is now live with several customers, helping them prioritize problem resolution for enterprise apps. More recently, we started beta testing with Lex. Now that Lex is widely available to developers, I wanted to share with others some advice and best