5 steps to training a chatbot

GUEST: So you’re thinking of implementing a chatbot, like every other company on the planet. Now, the issue is training the thing.
There has been an endless stream of coverage about all of the wonderful things chatbots are going to do for business by automating conversations with customers. The problem is, bots are only as good as the training that goes into them, and training isn’t something you just knock off in a few days.
Many bot startups seem to want to treat bots lik