5 small changes that drastically improve chatbot conversations

GUEST: The current chatbot renaissance has provided a revolutionary new way to connect consumers with brands and with each other. That said, chatbots are still in a bit of a growth phase. Bot makers are still learning how to make their bots successful, and users are still getting a grasp on what bots can do and how to use them.
One of the big challenges for many bot makers is how to emulate human conversation in their chatbot’s responses. Some bots entirely miss the mark, offering the