Marks & Spencer makes the mother of all errors

It failed to deliver the flowers for Mother’s Day and offered no explanationMy wife ordered a Mother’s Day bouquet from Marks & Spencer for her mother in Lancashire and selected delivery on Saturday 10 March, the day before. Two days later it had still not arrived. M&S has not replied to emails or explained what happened. I went to its Facebook page and it looks as though this happened all over the country and also in previous years. RS, Sherbourne, KentJudging by other posts