I was told it could take 12 weeks to get a refund for a flight

The agent said it would take time to process, but I need the money for a house purchaseSeven months ago I paid the agent Travelup over £2,300 for a return flight from Manchester to Port Harcourt in Nigeria with Air France. Recently, I was told that the return flight had been rerouted and was offered a refund, which I accepted. To my horror I was told this could take up to 12 weeks to arrive.Continue reading...