GWR’s compensation scheme is all delay and no repay

My train from London Paddington to Plymouth was two hours late but I’ve been waiting months for compensationI travelled from Paddington to Plymouth in October by train which suffered a two-hour delay due, in part, to circumstances beyond GWR’s control (a fatality on the line) but still worthy of compensation according to the terms and conditions on its website. Arriving in Plymouth all passengers were invited to take a leaflet to claim compensation. I did so by post. A month later, I