01-05-2019 07:59 via theguardian.com

Don’t think it’s all over if Amazon gives you a refund

It gave me my money back but months later the seller took me to courtI bought £256.95 worth of shrubs from an Amazon Marketplace seller. Some arrived damaged and others were smaller than advertised, but the seller said I would have to pay to return them, which would have cost a fortune. I complained to Amazon, which refunded me under its A-Z Guarantee.Nine months on, I received notification from the small claims court that the seller was pursuing me for £294.37, including interest an
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