Dear John Lewis, all I want is my £155 refund … refunded

A store gave me my money back for a faulty item but it doesn’t show on my Partnership cardCan you please help John Lewis credit card to find my refund? Last October I bought some £155 stools from an online retailer and paid using my John Lewis Partnership MasterCard. In February one stool broke, and as a result the retailer refunded the money to my card. But a few weeks later the money was still not showing on my statements, so I chased the store to check the refund had been done. It